Error Updating Hy-tek Software

If you receive a Cannot Login to Update Server error or a similar error follow the guide below:

• Note: If you are attempting to update a legacy product of Hy-Tek, please see related article: Install Update for Legacy Hy-Tek Products
• Note: Legacy products of Hy-Tek include SWMM7, SWMM6, SWMM5, SWMM4, SWTM7, TFMM5, TFTM4.1 
• Note: Below are example screenshots of potential errors

1. Open your web browser
2. Go to https://hytek.active.com
3. Click on Support on upper right side

4. Under it select Download Center or Downloads

5. Then slide down until you see your software listed. Under it click on Update and save file to a location where you can find it

6. Next open software and go to File
7.  Click Install Update

8. On first screen click No

9. Next point software to where you saved Update file
10. Click on file to select it, then click Open

11. Follow prompts to install update

Alternate Solution: Ask your organization's IT department to allow FTP connection using port 80 and SFTP connection using port 22