1. When you enter a license code it is designed to download your actual license file, which is needed to run our software
  2. A common cause of license failure is security software blocking download of license file
  3. This download uses an sftp connection for port 22
  4. A second cause would be user not having rights in Windows to add a new file to installation folder for software.  We recommend installing software with admin rights on computer
Note: If license file is on a different format, locate the saved license file then Right Click > Properties > under Open With select Change > choose Notepad > Apply > Ok
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