Charges
  • For most tournaments, your credit card was charged upon completing your registration. The charge will appear on your credit card statement as "USTA ACTIVE TOURN"
  • If the tournament is a selection process event you will only be charged if you are selected into the event. An acceptance email will be sent to the player that is selected. If you are not selected your credit card will not be charged and you will be sent a non-acceptance email indicating that you were not selected
  • To verify charges please go to your Tournament Confirmation Number Lookup page
Withdraw
If you need to withdraw from the tournament, first check if registration is still open. If online registration is closed, contact the Tournament Director directly. If registration is still open, follow the instructions in the help article below: Download the USTA App
Download the free app for access to tournament schedules, draws, results, and important information. Contact Information
Contact the Tournament Director directly for tournament specific questions and to find out when you are scheduled to play. You may also check the tournament home page for draws and start times: Tournament Cancellations
If you registered for an event and it did not occur, the tournament director is responsible for issuing you any applicable refund based on Section or tournament policy. This can be an individual event being cancelled, weather related cancellation or the entire event being canceled. The tournament director will most likely not have the means to credit your credit card and will need to issue you a check. Please contact the tournament director directly to discuss any applicable refund. The tournament director's contact information can be found on the tournament home page.